We couldn’t have been happier with the service we received from Russ and Penny Mills. They were there for us from the first “we are looking for a house” phone call to the final signature on the “sold” paperwork (sale and purchase). Every interaction with them was professional, friendly and efficient. As customers with specific requirements for our new home, Russ and Penny listened to our needs and went about making our dreams a reality. Because of their knowledge of Chilliwack and area, they were able to answer our questions thoroughly and quickly, as well as provide accurate market data on our home and homes in our area. They provided a professional photographer and videographer for listing pictures and provided staging tips to help us get the best price for our home. Our purchase encountered some challenges and we are not sure that any other realtor would have had the patience to work with us through these issues as calmly and as professionally as they did! Home buying and selling can be extremely stressful but thankfully we had Russ and Penny Mills to support us in the process; we would highly recommend this great team!
Jen and Ed
Les and I would have Penny Mills as our realtor again since we found her to be so easy in her showing us prospective homes, andhas a truly great sense of humor. Penny answered any questions we asked, and sometimes they were repeats!
She and Russ both came to help us set up our home for sale, and advised us on it being bright and uncluttered.
She was always polite and we felt as though she really was there for us. Penny was never pushy about a sale and never acted like she was in a hurry, and a few times we admit we did take our time!!
Les Howard and Ingrid Corcese
I have had the great pleasure of working with Russ Mills as my real estate professional. When I first moved to the Fraser Valley, I spoke with Russ via telephone, and he spent time asking great question to determine the needs of my family. He offered honest, valuable and knowledgeable advice and made my home purchase stress free and happy. In the years since, I have returned to Russ as I upgraded my home and have now worked with him on three purchases and two sales. His integrity, knowledge and trustworthiness have never wavered. I give Russ Mills my highest recommendation.
Mary Gene Saudelli, PhD
We used Penny to help us find our perfect place and she was fantastic! Not only did she find us the place of our dreams, she took us through every step of the process and explained each and every detail. Very happy!! Thanks Penny!
Sandy and Peter
Seriously… Russ and Penny workd tirelessly for me – always available, whether it was Russ or Penny – both had full knowledge at all times. Great job!
Penny was fantastic from start to finish. She helped me find the perfect home, meeting all my needs, and there were a lot! With how competitive the market was, it was a very stressful and scary process trying to find a place in my budget. Penny was calm, confident and super attentive to everything and all details leading up to the completion of the purchase, and subsequently the sale of the same home 2 years later. Without a doubt I will continue to use her and recommend her to anyone looking to buy or sell property. Thank you, Penny, for being my rock during the time of my purchase and sale. You made everything easy!
Russ was awesome! We bought our place 9 years ago and he made the process seamless! Many years later we still receive Xmas chocolates from him. So thoughtful!
If you are considering a move, you cannot do any better than working with Russell Mills. The decision to move is a stressful one and yet he made every step so much easier; from what to list for to what to pay for a new place, unusual requests from potential buyers and processing paperwork. Russ anticipated questions before we’d even thought of them and had done his research before we needed to ask; he was incredibly good at staying in touch and was available above and beyond what we’d expected. He brought in a talented team to help us maximize our home’s potential at no cost to us, and they were wonderful, worked hard and made a huge impact. Our home sold quickly; we had an accepted offer and a great back up offer in place in 2 weeks despite being in a slow, uncertain market overall and it being back to school time! We felt an easy instant rapport with Russ, he’s personable, professional, reliable and very knowledgeable. He then helped us in every way
Russ is an excellent agent. Very professional when necessary, but not stuffy like some agents we’ve used. He returned our calls/texts quickly. We would recommend Russ to anyone wanting to enjoy their real estate experience. Cheers mate!
Russ Rocks! He is the best agent we have ever used!! My parents are now using him, and love him! Thanks Russ
K & L